Delivery & Other Policy

Fleuve De Fleur, we strive to ensure that your beautiful preserved flowers arrive safely and promptly. Please take a moment to review our delivery and other important policies.

Shipping
We aim to process your order within 1-3 business days. After that it will go for shipping standard shipping time 1-7 days. During this time, your order will be carefully packaged by our team to ensure it reaches you in perfect condition. Once your order has been processed, it will be shipped to your destination using our reliable delivery partners.

Shipping Options:

• Standard Shipping: 1-7 days within the United Kingdom.
  We offer standard shipping within the UK, ensuring that your luxurious floral arrangements are delivered to you as quickly as possible. Delivery times may vary depending on the location.
• Global Shipping: Coming Soon!
  We’re working to expand our shipping options to include international destinations. Stay tuned for updates as we prepare to offer global shipping to bring our beautiful preserved flowers to more flower lovers around the world!

Packaging
We take great care in packaging each order to ensure that your preserved flowers arrive in perfect condition. Our packaging is designed to protect your flowers during transit, so you can enjoy your new floral arrangement as soon as it arrives.

Delivery Address
Please ensure that the delivery address you provide is accurate and complete. Fleuve De Fleur is not responsible for delays or lost items due to incorrect or incomplete addresses.

Returns & Exchanges
Due to the nature of our products, all sales are final. We want you to be completely happy with your purchase.

Customer Support
If you have any questions regarding our shipping or policies, feel free to reach out to us. Our customer service team willbe here to help ensure a smooth and delightful shopping experience for you.

Thank you for choosing Fleuve De Fleur – we’re honored to be a part of your special moments with our beautiful, timeless preserved flowers!

Purchasing Shipping Insurance & No Return/Refund Policy

At Fleuve De Fleur, we want you to be completely satisfied with your purchase, and we take great care in ensuring that your preserved flowers arrive in perfect condition. However, due to the nature of our products, we do not offer returns or refunds on any orders.

No Return/Refund Policy
As our products are handcrafted and delicate, we are unable to accept returns or offer refunds. All sales are final. If there is an issue with your order, such as damage during shipping, please contact us immediately, and we will work with you to find a resolution.

Need help?

Contact us at email for questions related to refunds and returns.